This article is a sponsored by Kirki For years, WordPress users have relied on traditional page builders to create websites without writing code. While these builders made web design more accessible,...
We often hear about shiny new tools that change everything (yet again). But in practice, most people don’t need more tools to deal with in their daily lives. What we actually need are better...
The design community has entered a period of conversational tunnel vision. Because Large Language Models (LLMs) are trained on dialogue, the industry has collectively decided that the chat bubble is...
This article is a sponsored by Level Access We know that right now, a senior engineer is shipping a checkout flow they “built” in a single afternoon. AI assistant does the heavy lifting, happy path...
The scent of rain after a hot day, watching the moon rise on a summer night’s sky, or going for a swim in a nearby lake — July is full of small, distinctive moments that can quietly spark new...
In 2024, an Air Canada customer asked a chatbot about bereavement fares. The bot confidently gave him a refund policy that didn’t exist. The airline refused to honor it. A tribunal ruled in the...
For decades, science fiction has cushioned us with the idea that the “android revolution” was a distant fantasy. But the reality is unfolding rapidly. As the line between human and machine blurs, we...
In the summer of 2024, I became co-chair of a working group of expert researchers who came together to determine how best to perform accessibility testing with people with cognitive disabilities....
AI-generated prototypes often don't deliver consistently decent results because of tiny inconsistencies scattered all across a design system. I's decisions made but not documented, hard-coded values...
Everyone has a creative spark in them. Some bring their ideas to life with digital tools, others capture the perfect moment with a camera or love to grab pen and paper to create little doodles or...
The HTTP Archive Web Almanac has been tracking color contrast failures for years. The numbers have barely moved. After half a decade of design system tooling, accessibility linters, and entire...
This was originally written and published by Christophe Spy (Director of Engineering, Medium) as an internal Medium Eng post. Desired outcomes (what “good” looks like) 🙏🏻 These are the kinds of...
This article is a sponsored by ProtoPie There’s a moment in almost every usability session where a participant pauses at the login screen, types something, and glances up: checking whether they’re...
Many companies think they know fairly well what their users want and need, and how they make their decisions. Yet most of the time these are merely big assumptions and big hunches — with little real...
You know that thing where you have a grid of cards, and you want them to fade in one after another? That staggered cascade effect. Looks great. Should be simple. And yet every time I’ve built it, the...